Privacy Policy

Last updated: March 2026

At JD Therapies, we are committed to protecting your privacy and being transparent about how your data is used. This policy explains how we collect, process, and protect your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

We collect personal data that you provide directly to us through our website contact forms, email communications, or during consultation. This may include:

Personal Identifiers: Your name, email address, and phone number.
Therapy Information: Health-related details, session notes, and specific wellness goals shared for the purpose of providing holistic therapy services.
Communication Data: Records of your messages and enquiries.

2. Third-Party Data Processors

To provide a seamless booking and event experience, we use trusted third-party providers. Your data is processed by:

Acuity Scheduling: Used for managing 1-to-1 session bookings and scheduling. Their privacy policy ensures your data is handled with industry-standard security.
Eventbrite: Used for workshops, retreats, and group event ticketing. When you book a ticket, your data is processed through their secure platform.

3. How We Use Your Data

Your information is used solely for professional purposes, specifically:

Providing and managing your therapy sessions and wellness plans.
Communicating regarding bookings, cancellations, or workshop details.
Sending seasonal newsletters and event updates (only where you have explicitly provided consent).
Ensuring safety and compliance with professional insurance standards.

We never sell, rent, or trade your personal information with third parties.

4. Marketing & Consent

If you have joined our mailing list ("Joined the Circle"), you can unsubscribe at any time by clicking the link in the footer of our emails or by contacting Jessica directly.

5. Cookies & Third-Party Services

This website uses essential cookies where necessary for the site to function (for example, to remember that you have accepted this notice). We do not use advertising or analytics cookies.

We load fonts from Google Fonts, which may process your IP address when you visit the site. When you click to book, you are taken to Acuity Scheduling, which has its own privacy policy and cookies. Our social and Google Business Profile links take you to those third-party platforms.

We do not sell or share cookie data. By using this site and clicking Accept on the cookie notice, you consent to essential cookies and the limited third-party services described here.

6. Your Legal Rights (Right to be Forgotten)

Under UK GDPR, you have the following rights over your data:

Access: The right to request copies of the data we hold about you.
Correction: The right to request that we correct any inaccurate information.
Erasure: The right to request that we delete your personal data (the "Right to be Forgotten"), subject to certain legal/insurance requirements for medical archive retention.

7. Contact Us

For any queries regarding your data or to exercise your privacy rights, please contact Jessica Harrison:

Email: jess@jd-therapies.com
Location: Warwick, Warwickshire — serving the West Midlands & surrounding counties